Borrow and Buy Books, Refunds and Exchanges
We offer multiple borrow or buy options for you to take your favourite books home. We also offer exchanges for lightly used books.
Borrowing
When borrowing books, we request that the condition of the book remains good throughout the borrowing period. This includes avoiding excessive wear and tear, such as torn pages, water damage, or markings that hinder the reading experience.
In the event that a borrowed book is returned in a condition that does not meet our standards of "good," a small fee may be charged to cover the costs of repairing or replacing the book. We understand that normal wear can occur, but we kindly ask our borrowers to treat our books with care to ensure they remain enjoyable for all readers.
Our goal is to allowing everyone to continue enjoying our diverse collection for years to come. We appreciate the cooperation of our borrowers in maintaining the quality of our library and ensuring a positive borrowing experience for everyone.
Returns and refunds
When it comes to returns and refunds, we strive to maintain a fair and transparent policy for our customers. For new books purchased from our store, we offer a refund within the first month of purchase if the book is in its original condition. This allows customers to make informed decisions and ensures satisfaction with their purchase.
However, to prevent misuse of our refund policy, we do not accept refunds for books after the initial month or if there is visible damage to the book. This policy is in place to discourage individuals from purchasing books, reading them, and then returning them solely to avoid costs. We believe in upholding the value of literature and supporting authors and publishers.
Our returns and exchanges policy is designed to strike a balance between customer satisfaction and maintaining the integrity of our bookstore. We appreciate the understanding and cooperation of our customers in adhering to these guidelines.
Exchanges
Instead of refunds, customers can still bring back books they no longer wish to keep. These books can be donated to our collection, allowing others to enjoy them. Alternatively, customers can exchange the book for another used book of similar condition, ensuring they find something else that captures their interest.